MEZENOR follows a NO RETURN and REFUND Policy to encourage only serious buyers for its product(s).
A Replacement may be offered to the customer under the following conditions:
1. The product is damaged.
2. The customer receives a Wrong/Different Product.
Make sure you take an unboxing video for the above to be applicable.
Frequently Asked Questions
Delivery may take up to 10-12 days from the date of order.
Customized orders may take up to 2 weeks for shipping.
Yes, Cash On Delivery is available on all orders placed from the regular size chart. Customized orders do not qualify for Cash on Delivery (COD)
You can cancel your order online before the product has been shipped. Your entire order amount will be refunded.
Unfortunately, an order cannot be cancelled once the item has been shipped/delivered to you.